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Career Development

Attracting talent is just the start. At TJX, we believe our Associates are core to our success and, as such, we invest in training and mentoring. Our senior leaders consider teaching and mentoring a key priority to support career development.

Training happens throughout the organization and in a variety of settings, including in our stores, distribution and processing centers, and corporate offices. Some is formal, through courses offered in our learning centers and virtually, and some is informal, such as in huddles or through real-time feedback on the job. It was important to us to maintain our commitment to talent development while navigating changes to our work environments following the onset of the COVID-19 pandemic. As a result, we have been approaching our learning opportunities differently, offering more formal training classes online and connecting remote Associates through virtual formats. No matter the location or format, formal or informal, our career development initiatives are designed to foster open communication and relationship building, which are both key parts of our culture.



Afifah immigrated from Pakistan to the U.S. in 2015, and shortly after arriving in the U.S., she was hired as a dressing room Associate at Marshalls. She quickly took on different roles of varying responsibilities, including Coordinator, Assistant Store Manager, and Store Manager before joining the field Human Resources team in 2022. For Afifah, learning has always been a priority. For the past eight years, she has sought out numerous TJX learning and development courses to continue to enhance her career development. Additionally, while working full time, she earned a master’s degree in organizational development and change.

“The key to success is to always be willing to learn and to know that there are many resources around you to support your learning. At TJX, I had many people tell me, ‘You can do this.’ They encouraged me and helped me grow along the way and for that I am grateful.”

Human Resources Business Partner

1Managerial is defined as Assistant Store Manager (or equivalent level) and above across the Company.

Updated May 2023