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Letter From Ernie Herrman


Ernie Herrman

Ernie Herrman

Chief Executive Officer and President

To our Associates,
Customers, Neighbors,
Vendors, and Shareholders:


At TJX, our mission to deliver great value to our customers every day drives everything we do. We strive to be a good corporate citizen, balancing what’s right for the company and the broad range of our stakeholders’ priorities.

Today’s challenges are many – our world is still struggling with a global pandemic, social injustice, war, the threat of climate change, and so much more. It is clear to us that our commitment to continuing to develop and implement meaningful environmental, social, and governance (ESG) practices is as important as ever. It’s what we believe our customers, communities, and other stakeholders expect of us––and it’s what we demand of ourselves.

I am so proud of our ever-evolving global corporate responsibility programming, which has been part of the fabric of who we are for 45 years. Our reporting is organized around the pillars where we believe we can make a significant difference for our stakeholders – Workplace, Communities, Environmental Sustainability, and Responsible Business. Our work in these areas helps us contribute towards the ongoing development, implementation, and evolution of meaningful initiatives and practices across our operations designed to be inclusive and more sustainable and that demonstrate our commitments and progress to operate our off-price business responsibly.

For example, in April 2022, we announced plans to expand and accelerate our goals as part of our ongoing environmental sustainability strategy. The new goals focus on climate and energy, waste, and product packaging, including a plan to achieve net zero emissions in our global operations by 2040.

Additionally, we are committed to continuing to build a more inclusive and diverse workplace where our Associates feel welcome, valued, and engaged. In Fiscal 2022, we completed a global inclusion and diversity survey of our Associates and used the findings to help define three core areas of focus for our work moving forward: increase the representation of diverse Associates along our talent pipeline; equip leaders with the tools to support difference with awareness, fairness, sensitivity, and transparency; and empower all Associates to integrate inclusive behaviors, language, and practices in how we work together and understand our role and responsibility in inclusion.

As we work toward making ongoing progress, we expect corporate responsibility will continue to be a valuable part of how we do business. We look forward to continuing to report on our efforts and progress in our annual Global Corporate Responsibility Report, in addition to the rolling updates on our efforts that we share on TJX.com. As always, I want to thank our global Associates for their efforts, hard work, and dedication to TJX.

Sincere regards,

Ernie Herrman Signature

Ernie Herrman
Chief Executive Officer and President
The TJX Companies, Inc.

September 2022